FREE SHIPPING & RETURNS WITHIN U.S.
FREE SHOE REPAIR FIRST TWO YEARS

Complimentary Delivery & Returns within US

BUY WITH CONFIDENCE

COMPLIMENTARY IN-HOME TRY ON
Get TWO pairs in different sizes for the price of ONE and RETURN the pair that doesn’t fit within 7 days. 

Enjoy FREE shipping both ways. 
This complimentary service offer applies to all orders within United States only. Return shipping label and instructions are included in your order for your convenience. Returns and Exchange Policy applies.


Made-to-Order Fulfillment Time: Within 14 working days (Italy)
All orders will take between 24 to 36 hours to process and sent to our factory in Italy for order fulfillment as soon as orders are received. Once your order is shipped, you will receive another email with tracking number of your package. 

Ready-to-Wear Fulfillment Time: Within 3 working days (Italy)
All orders will take between 24 to 36 hours to process and sent to our factory in Italy for order fulfillment as soon as orders are received. Once your order is shipped, you will receive another email with tracking number of your package.

Exceptions: If an order is placed on Friday or over the weekend, the earliest it will process is Monday.

Shipping Fees & Timing:
Fee: Complimentary for all orders within United States. If you are located outside the country, shipping fees will vary according to your location and your choice of carrier. Select accordingly during checkout.
 
Delivery Timing: Within 3-5 working days within United States, and up to 10 days if you are located outside the country (varies by location).

We use DHL Global Express service by default to ensure that you will receive your package the soonest possible. Delivery turnaround time varies depending on your location. Details of expected delivery date is included in the tracking page of our appointed carrier.

Customs Validation & Delay:
Additional validation may be required for all orders leaving EU countries, and can delay delivery turnaround time. You will be contacted directly by the carrier if further information is needed from you. For purchases with a total order under $800 euro, custom-related duties/ taxes/ fees are usually not charged. You will be advised accordingly, if otherwise.

Read our Returns & Exchange Policy